About Us
We build custom AI Solutions to Transform your Business
We build custom AI Solutions to Transform your Business
At Flowful, we believe that the future is now. Founded in 2024, we have been focusing on bringing thoughtful, AI-driven solutions to organizations wishing to enhance how they operate.
About Flowful AI
Flowful AI helps businesses automate work, improve decisions and deliver better customer experiences with production-ready AI.
We focus on three things:
- Advanced chatbots and AI assistants that answer questions, route requests and handle support 24/7 across your website, email, voice and messaging channels.
- Process and workflow automation that turns repetitive tasks into reliable workflows, integrated with the tools you already use (CRM, helpdesk, email, internal systems).
- Custom AI applications and SaaS products tailored to your business, from internal tools to full customer-facing products you can scale and sell.
We are based in Waterloo, Belgium and Lyon, France, and work remotely with clients across Europe and North America.
Our team brings deep expertise across various AI domains, ensuring that we provide the highest quality service and innovative solutions that are built to last.
Our Approach
We adapt to your context
We start from your goals, not from a generic model or trendy buzzwords. We aim for measurable impact, like fewer manual tickets, faster processing or better conversion.
Small, focused experiments
We prototype quickly on a realistic subset of your data, then double down only on what proves useful. This keeps risk low and avoids never-ending pilot projects.
Production-ready from day one
We design every project so it can safely reach production, not stay as a demo. From the start we think about security, monitoring and maintainability, using modern stacks like Python, TypeScript, FastAPI, retrieval-augmented generation (RAG) pipelines and containerised deployments.
Transparent collaboration
You always know what is automated, which data is used and how the system behaves. We share clear explanations and documentation so you and your team can use our tools confidently and keep control over them.
The team
Choosing Flowful.ai means choosing a partner committed to your success. We pride ourselves on our ability to listen, understand, and deliver beyond expectations. We’re not just here to implement AI; we’re here to ensure it works reliably and effectively for your specific needs.
Nicolas Chourrout
Founder & AI Engineer
Nicolas is a software engineer and former Director of Engineering at Yelp, with 15+ years of experience delivering end user applications at scale. He has successfully led teams maintaining and improving large codebases serving millions of users, with a strong focus on product quality, reliability and long term evolution.
At Flowful AI, he focuses on architecture, product design and turning AI ideas into robust systems that fit into real workflows.
Arnaud Jézéquel
Co-Founder & AI Engineer
Arnaud has over 15 years of experience in market finance and IT, mainly at Société Générale Corporate & Investment Banking. He has managed teams and major transformation programs, including a multi year overhaul of equity and derivatives platforms.
He brings deep experience in data intensive systems, AI solutions and operating critical systems in regulated environments.
LinkedIn | Personal Website | Github
Working with us
Working with Flowful AI feels like adding a small senior AI team to your company. We keep scope clear, speak in plain language and move in short cycles so you see real progress quickly, not just slides.
If you want to explore how AI can support your business, we can review your use cases together and propose a realistic path from idea to production.
Join us
We are looking to grow Flowful AI through partnerships and flexible collaborations.
If this sounds like you, feel free to reach out!
